By activating Kiosk mode you can let your customers use the main Singa Pro iPad, locking all other features of the device. The Kiosk mode is usually used in Self service Karaoke spaces.
Here are video time stamps for different setups:
00:04 What is Kiosk mode?
00:21 When should you use the Kiosk mode for karaoke
00:31 How to enter the Kiosk mode
1:25 How to release the iPad from the Kiosk mode
The Kiosk mode is an option for letting your customers use a Singa Pro device independently. It can be enabled from the Singa Pro app’s settings. Please keep your Singa Pro password handy, as you will need it to disable Kiosk mode.
Open to Settings by pressing the three stripes in the top left corner and then find Kiosk > Enable Kiosk mode.
Activating Kiosk mode will lock the Dashboard view in place, not allowing customers to access e.g. the app's settings menu. To lock the Singa app to the foreground, you will also have to make use of Apple's Guided access mode. Here's how:
- Open the iPad's Settings>Accessibility
- Scroll down to Guided access, tap it and activate it
- Set a passcode used when deactivating Guided access
- Open Singa Pro and press the Home key three times, or the Side key on an iPad Pro
- Press Start in the top right corner
When both Singa's Kiosk mode and the iPad's own Guided access mode are activated, all other features of the iPad will be locked.
To disable Kiosk mode, tap the padlock in the top right corner and enter your Singa Pro password. To disable Guided access, tap the home button three times (side button on iPad Pro) and enter the passcode you set up.
Please note that an internet connection is required when using the Kiosk mode and Guided access. If your internet connection is lost, all features of the iPad are accessible by pressing the Home button. When the internet connection is restored, Kiosk mode will be reactivated automatically once the app is opened.
Couldn't find your answer? Don't worry, send us an email on support@singabusiness.com or chat with us through the Singa Pro app, via the Help page or Admin page!