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Managing the queue in Web

Manage your karaoke queue and incoming song requests directly from the main view of Singa Pro Web.

Queue Settings

Click the Settings (gear icon) in the left navigation menu, then navigate to the Song requests section to customize your venue's flow:

  • Require singer's name: Forces the singer to type their name before submitting a request.
  • Auto Play: Automatically starts the next song in the queue. When disabled, you must manually click play for each track. This is found under Settings > General.
  • Auto Accept: Automatically adds mobile requests straight to the queue. When disabled, requests are sent to the Pending tab on your main dashboard, where you can manually accept or decline them.
  • Allow explicit songs: Let guests request songs marked as explicit 
  • Requests per guest: Limit how many pending requests each guest can have. Default is 3 songs per quest.

Controlling the Queue (Main Dashboard)

The middle column of your dashboard handles the song flow across three distinct tabs:

  • Pending: Review incoming requests from customers (if Auto Accept is disabled).
  • Queue: View the currently playing song and the Up next list. You can see the estimated wait times next to each track. By clicking the three dots on the queue, you can clear the queue.
  • History: Review the recently played songs from your current session.

To adjust the order of upcoming singers, click and drag a song to your desired position. To remove a song, click the three dots (...) next to the track in the queue and select the Remove option. 

Player Controls (Right Panel)

The right panel contains your active playback tools:

  • Play/Pause: Start or pause the current song.
  • Stop: Halt playback entirely.
  • Next: Skip the current track and instantly start the next one in the queue.
  • Background music: Play music between karaoke songs. 
  • Song Requests Toggle: Use the toggle switch at the very bottom of this panel to instantly turn customer requests on or off without digging into the main settings menu.

If you need further assistance, click the help/chat icon in the bottom left corner of the screen to connect with our Customer Support team!