What do I do if the promotional screen text does not show?
If the promotional screen text you have set isn't showing up, first check from the settings menu that the ad text toggle is enabled.
If the ad text still doesn't appear on the screen, check the screen settings of the external display. Normally, the player should automatically detect the screen size and adjust accordingly, but if this doesn't happen you can manually change the screen resolution/ratio from the settings of your TV/screen.