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Ads will be displayed between songs when the karaoke is running. The duration for the ads can be set via the admin page and within the Singa Pro app. If there's a pause during the karaoke session, you can tap Show Ads below the miniature player view to display the ads as a slideshow. Tap Continue karaoke to resume playback.
Instructions for the main Admin Page (admin.singa.com)
Open up Ads on screens. This page gives you a complete overview of every advertisement running across your venues. Ads are grouped by venue, showing each one's live status, thumbnail, filename, display duration, and the days/hours it's scheduled to play. Use the search bar and scope or advertisement-type filters to narrow the list, or switch the grouping to organize ads differently. From here you can also create a new advertisement by clicking "+ New Advertisement" from the top right corner.
Creating a new Advertisement
Basic Information — the core details of the ad: a required Title, the Scope (which venues it applies to — by default, set to the whole organization), and Position (a play order number; lower numbers play first within that scope).
Advertisement Image — where you upload the creative itself. Recommended size is 1920×1080 (16:9), accepts JPEG/PNG/GIF/WEBP up to 20 MB, via drag-and-drop or file browser.
Scheduling — controls when and how long the ad plays: Duration in seconds (by default 10s), a Time setting (All Day toggle, or specific hours), Active Days (which weekdays it runs — all seven selected by default), and an Active Date Range (optional From/Until dates to limit the campaign to a specific window). advertisements can now be up to 1 hour long (previously limited to 5 minutes)
Visibility — a toggle for whether the ad is currently shown on connected screens/devices. It's on here, meaning it would go live immediately once created.
Once everything is set up and visibility is set ON, you can press Create on the top right corner to put the advertisement live instantly in your selected scope.
Instructions for the legacy Admin Page (old.admin.singa.com)
How to set them up
Log in to the Singa Business Admin page using your Singa Pro credentials. Add pictures from Venues > Ad Manager > Add Image > Upload the ad image from your device. You can also add multiple photos at once.
The recommended aspect ratio of the ad image is 16:9 (Full HD 1920 x 1080 px, 4K 3840x2160 px). You can see an image cropper that appears when uploading an image for a slide. You can pan and zoom the image, but the tool ensures the final cropped image is always 16:9, guaranteeing a perfect fit on display screens. Please note that we only support ".jpeg", ".jpg", and ".png" image files. So that you know, your venue needs to be online for advertisements to be displayed.
Click the visibility icon to adjust the visibility to publish your ad. You can change the order of the ad images by dragging and dropping. Once the image has been uploaded and appears on the screen grid, it will also appear in the Singa Pro application's ad panel.
How to schedule ads
With Singa's Ad Manager, you can schedule your promotional ads for different periods, days etc. Here's how to set it up:
Duration - Set a duration for how many seconds the selected ad will be displayed
Visible - When activated, the selected image will appear in your ad rotation
Days active - You can choose which days of the week the ad should appear. The ads will show until the end of the selected day. The default setting has all days active
All day/Specific hours - The ad can be displayed all day, or you can choose specific hours for the selected ad (e.g. happy hours promos)
Starting date/Ending date - Select the dates during which you want the image to be in rotation
Managing ads through the Singa Pro app
You can also manage the on-screen ads through Singa Pro by pressing Menu > Settings > Advertisements. From here, you can set the duration in five-second increments and toggle an ad appearance on and off. To change the rotation order, tap Edit in the top right corner, drag and drop the ads, and then Done.
If you can't see the Advertisements tab in Settings, you can go to Karaoke and make sure your venue is online. The dot next to Venue in the top right corner is green when the venue is online and red when offline.
Other promotional settings (Settings > Promotional)
Display promotional text: When this setting is ON, Singa Pro shows an optional message at the top of your screen
Display advertisements: When this setting is ON, Singa Pro shows on-screen ads between karaoke tracks and when karaoke is not playing
If you can't find your answer, don't worry! You can chat with us by clicking the chat button in the bottom right corner. Outside our support hours, our Customer Support Bot will help you out in the chat!