If you are experiencing issues connecting to the external display, please check your display settings and make sure that the external screen is not in mirror mode, but instead uses the Extended mode.
How to select the Extended mode:
Mac:
Apple provides a detailed guide for connecting to an external display
https://support.apple.com/en-us/HT202351#extended
Windows:
Press the Windows Logo Key + P and select the Extend option.
More information and troubleshooting tips can be found here:
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