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Device does not turn on

Sometimes the battery might have gone empty. It takes a moment to charge back up again

  • Check if the battery is discharged and connect it to a charger. Wait for 10 minutes, because if the battery is completely discharged, it will take a while for the device to receive enough charge to power on
  • The device will start automatically after about 10 minutes of charging. We recommend you to always have the iPad connected to a charger, or at least just before and during your karaoke event
  • If the battery does not charge when the HDMI adapter is plugged between the device and the charging cable, disconnect the charging cable from the adapter and turn it over. Alternatively, you can remove the adapter completely and charge the device first 
  • If all else fails, check that your charger is working normally, e.g. by trying to charge another device or using another charger with your device

Did this help? If not, contact us on support@singabusiness.com and we will look into it for you.