Here are some practical steps to troubleshoot and fix background music issues
To fix background music issues in Singa, you can try the following steps depending on your setup:
Check your internet connection
Singa streams instrumental tracks and lyrics in real-time. An unstable connection can lead to buffering, interruptions, or delays in audio and video synchronization. Here are a few tips for a stable connection:
- Use Ethernet: A wired connection is typically more stable than Wi-Fi.
- Minimize Bandwidth Usage: Close unnecessary apps or devices using the internet.
- Test Internet Speed: Ensure you meet the recommended speed for the app. For the best experience, consider an internet speed of at least 20 Mbps. You can test your speed for example at fast.com
- Position Your Router: Place your router closer to your streaming device for better signal strength.
Check audio connections:
- Ensure that all cables (e.g., RCA, HDMI) connecting your device, mixer, and sound system are securely plugged in. Loose connections can disrupt background music playback
- Verify that your device's audio output settings are correctly configured. If you're using external speakers or a sound system, ensure that it is selected as the default audio device in your device settings
Update and restart:
- Update the Singa app to the latest version and restart your device. This can resolve potential software glitches affecting music playback.
- On your iPad: Go to Settings > General > Software Update. Your iPad will check for available updates. If an update is available, tap Download and Install. You may need to enter your passcode to begin the installation.
- On your computer: Go to Start > Settings > Update & Security > Update.
Mixer settings:
- If you're using a mixer, ensure it is correctly configured. Adjust the background music channel's volume and check for any muted settings
System compatibility:
- Ensure your equipment, such as your sound system, speakers, and cables, is compatible with Singa. Using high-quality microphones and mixers is recommended for the best experience
Avoid Bluetooth for audio:
- If using a Bluetooth setup, be aware that it may introduce delays or affect audio quality. A wired connection is more reliable for karaoke.
Cache and app issues:
- If you're using Singa Business Lite on a computer, clearing the browser or app cache may help resolve issues.