Your venue needs to be online to receive song requests via the Singa mobile app or Singa Discovery Station
Here's how to set up your venue online:
From the main view of the Singa Pro app, tap Venue in the top right corner and select your venue.
Once your venue is online, you will see a green bar along the bottom of the screen confirming that the venue is now online.
If you do not wish to receive more requests or your karaoke event ends, you can set your venue offline by tapping Venue and Check out in the bottom right corner.
Tip: If you can't connect to your venue, you might not have allowed access to iPad's location to see any venues. You can either reinstall Singa Pro and allow access to location when you first open Venue in Singa Pro, or you can go to your iPad's Settings > Look for the Singa Pro App > Allow the app to see location while using the app.
If you can't find your answer, don't worry! You can chat with us by clicking the chat button in the bottom right corner. Outside our support hours, our Customer Support Bot will help you out in the chat!