Sometimes, the song may not start. Here are some tips to help you fix the issue.
If you are experiencing issues with playing songs on Singa, please follow these steps:1. Check your Internet connection
- Check that your device is connected to the Internet.
- Check your connection speed at fast.com. Singa works best when your connection speed is at least 20 Mbps.
- If your connection is slow, try resetting your device's network settings.
2. Restart Singa Pro
- Close the application completely and reopen it.
3. Check for updates
- Check your device's settings for software updates.
- Check the App Store to make sure you have the latest version of the Singa Pro app.
4. Uninstall and reinstall the Singa Pro app from the App Store
- Warning: uninstalling the app will remove all downloaded songs from offline mode.
- If these are important to you, please contact us before uninstalling the app.
- If the previous steps do not resolve the issue, please reach out to our support team via chat at help.singabusiness.com or email support@singabusiness.com.